Answer the Call
Follow FBI personnel through an investigation and learn how a range of FBI professionals contribute to its success.
911 Dispatcher: 9-1-1, what's your emergency?
Mother: My daughter, Phoenix... She's missing.
911 Dispatcher: When did you last see her?
Mother: Yesterday morning. She left for school but never came home.
911 Dispatcher: Ok. What is your phone number in case we get disconnected?
Mother: (703) 555...
Val: What do you think you're doing?
Phoenix: I have my own money.
Val: Put it back. You'll get us both in trouble.
Val: Don't let him see it. Better give me the money.
Cashier: It was awkward; I mean they seemed scared.
Special Agent: So what made you suspicious?
Cashier: Like, the older one was really jittery. And the younger one, I'm guessing maybe 13? Or 14? But she was dressed like an adult.
Technically Trained Special Agent: Hey; I got it.
Special Agent: Hmm; We can't make her out. Let’s run the girl’s photo and can you show me some video from outside?
Technically Trained Special Agent: It’s an SUV. I can't make out the plate.
Special Agent: ...Then we got the video from the gas station this morning.
FBI Employee: Ok I'll get on it.
Special Agent: Thank you.
Staff Operations Specialist: Mike, we’ve got a hit on the missing girl.
Special Agent: So has she ever run away before?
Mother: Yes. A few times.
Special Agent: And in those few times, was law enforcement ever involved?
Father: Yeah... They were involved a couple of times.
Special Agent: Have you guys ever noticed any adult males communicating with her through social media or her regular cell phone?
Mother: No. Not that we know of.
Operational Support Technician: Hey Mike, check this out. A surveillance camera at a nearby business captured an SUV and license plate number.
Special Agent: Lucie Tereza Novakova.
Operational Support Technician: She doesn't match anyone at the gas station.
Lucie Novakova (In Czech): Její přítel ho občas používá.
Language Specialist: She bought the car for her granddaughter and says the boyfriend uses it.
Special Agent: Can I get their names and cell phone numbers?
Language Specialist (In Czech): …čísla mobilních telefonů?
Lucie Novakova (In Czech): Ano, Ano. (Translates to “yes, yes” in English.)
Special Agent: I'm gonna need to get your permission to search your vehicle.
Is that ok?
Intelligence Analyst: Did you see this?
Staff Operations Specialist: We pulled this up on Bobby.
Intelligence Analyst: Did you get any phone numbers on it?
Staff Operations Specialist: I’m workin’ it.
Special Agent: That's it right there, they're talking about roses. That’s commonly a term they use in human trafficking. Those numbers add up.
Special Agent: Excuse me one second.
Technically Trained Special Agent: Bobby's criminal history. It includes weapons violations and an assault on a Police Officer. His IP address places him at this motel.
Val: You're ok. I’m gonna take a second.
Tactical Operator: FBI. Hands up. Don't move. Get your hands up. Do not move.
Val: I guess I was just… punched
Female Special Agent: This is Jennifer, she's our victim specialist.
Victim Specialist: Hey girls, do you want something hot to drink?
Phoenix: Thank you.
Victim Specialist: Yeah, you must be cold. Why don’t we go inside and get you some warm clothes, ok? Let’s go.
*Camera shutter clicks*
Evidence Response Team Member: Serial number: HSA-764
*Camera shutter clicks*
Title: ANSWER THE CALL FOR THOSE WHO CAN’T
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