Consumer Shares Their Holiday Shopping Scam Experience

FBI Salt Lake City warns when shopping online during the holiday season—or any time of year—to always be wary of deals that seem too good to be true. They probably are. This consumer shares advice from her experience: "Lesson learned is read reviews, (and) only shop at reputable sites."


Video Transcript

So I was on Facebook and saw this website that came through, and it looked like it was a reputable website. So I clicked on it and saw these beautiful dresses.

The dress online was a mustard-colored dress with a flower print on it.

This is what I received. It was not anything close to what I ordered. What I received was maybe material that was put together to look like a shirt. I can’t even bring myself to use it as a cleaning cloth.

The lowest of quality. It just was nothing close to what was the picture that I had clicked on and ordered.

The reviews were bad and sadly I did not read the reviews before I ordered my dresses. I spent probably about 60 dollars. They said that they would refund my purchase. They never refunded my purchase.

Lesson learned is read reviews, only shop at reputable sites.

Every year, thousands of people become victims of holiday scams. Report Internet scams to IC3.gov.

Video Download

Video Source