The Federal Bureau of Investigation and Homeland Security Investigations are seeking customer assistance relating to TelexFree, Inc. If you are a customer of TelexFree and you believe you have been defrauded, you are encouraged to complete the secure questionnaire below, which will be reviewed and responded to appropriately.
On May 9, 2014, James M. Merrill and Carlos N. Wanzeler, principals of TelexFree, Inc. and related entities, were charged in a federal criminal complaint with conspiracy to commit wire fraud. The following is an excerpt from the press release issued by the U.S. Attorney’s Office, District of Massachusetts:
According to the complaint affidavit, TelexFree, Inc., and TelexFree LLC (collectively, TelexFree) provided Voice over Internet Protocol (VoIP) telephone services, for which customers can sign up via a website maintained by TelexFree. It is alleged that TelexFree was actually a pyramid scheme, and that between January 2012 and March 2014, TelexFree purported to aggressively market its VoIP service by recruiting thousands of “promoters” to post ads for the product on the Internet. Each promoter was required to “buy in” to TelexFree at a certain price, after which they were compensated by TelexFree, under a complex compensation structure, on a weekly basis so long as they posted ads for TelexFree’s VoIP service on the Internet.