M.M.
Special Agent
Milwaukee Field Office
I began my FBI career in 2014 as a special agent in the Milwaukee Field Office. I worked human trafficking and violent crimes against children investigations before moving to the counterterrorism squad. I have served with our SWAT team’s Tactical Operations Center since 2016 and have been its coordinator since 2017. In that role, I have responded to critical incidents, including active shooters, on numerous occasions. Our unit maintains radio communication and passes tactical intelligence among the responding units and the on-scene commander.
I hold a Ph.D. in criminal justice and a master’s degree in applied statistics. I’ve maintained my connection to academia by serving as the campus liaison agent—working to provide threat trends, research, and training opportunities to campus safety officials across the state.
Describe your most memorable case or investigative success.
My most memorable case was one of my early human trafficking investigations in which the violent subject was convicted at trial and given a long sentence. In cases like these, victims have been subjected to physical and emotional abuse, making it difficult for them to trust others. By showing the victims compassion and humility, we were able to earn their trust. Not only did we have success in the courtroom, but one of the victims we rescued has shown amazing resilience by completing a college degree and beginning a successful career.
I always think back to this case as a reminder that the work we do, including the long hours away from home, makes a real difference.
What is the best career or life advice you’ve been given?
The best career advice I’ve been given is to make my own career and not compare it to others. I’ve been able to do this by maintaining balance and remaining true to myself. This is an exceedingly rewarding job, and there’s always more work to do, but you also need to go home and take time for yourself, family, and friends. I also maintain balance professionally by saying no to some opportunities in order to focus on others. I’ve found great fulfillment in my roles as tactical operations center coordinator, campus liaison agent, and mentor to others.
Finding opportunities that are right for you and maintaining balance are vital for your mental and physical well-being, making you a better person, family member, friend, and special agent.
