Ransomware 

Ransomware is a type of malicious software—or malware—that prevents you from accessing your computer files, systems, or networks and demands you pay a ransom for their return. 

Ransomware attacks can cause costly disruptions to operations and the loss of critical information and data.

You can unknowingly download ransomware onto a computer by opening an email attachment, clicking an ad, following a link, or even visiting a website that's embedded with malware.

Once the code is loaded on a computer, it will lock access to the computer itself or data and files stored there. More menacing versions can encrypt files and folders on local drives, attached drives, and even networked computers.

Most of the time, you don’t know your computer has been infected. You usually discover it when you can no longer access your data or you see computer messages letting you know about the attack and demanding ransom payments.

Your computer screen freezes with a pop-up message—supposedly from the FBI or another federal agency—saying that because you violated some sort of federal law your computer will remain locked until you pay a fine. Or you get a pop-up message telling you that your personal files have been encrypted and you have to pay to get the key needed decrypt them.

Report Ransomware 

  • Report ransomware attacks to ic3.gov, the FBI’s Internet Crime Complaint Center (IC3).


Protect Yourself 

The best way to avoid being exposed to ransomware—or any type of malware—is to be a cautious and conscientious device user. Malware distributors have gotten increasingly savvy, and you need to be careful about what you download and click on. 

Other tips:

  • Keep operating systems, software, and applications current and up to date. 
  • Make sure anti-virus and anti-malware solutions are set to automatically update and run regular scans.
  • Back up data regularly and double-check that those backups were completed.
  • Secure your backups. Make sure they are not connected to the computers and networks they are backing up.
  • Create a continuity plan in case your business or organization is the victim of a ransomware attack.

If You're a Victim 

The FBI does not support paying a ransom in response to a ransomware attack. Paying a ransom doesn’t guarantee you or your organization will get any data back. It also encourages perpetrators to target more victims and offers an incentive for others to get involved in this type of illegal activity. 

If you are a victim of ransomware, file a report at ic3.gov.


News and Resources 

Information from IC3

02.04.2021  Ransomware: What It Is & What To Do About It (pdf)
This fact sheet provides the public with important information on the current ransomware threat and the government’s response, as well as common infection vectors, tools for attack prevention, and important contacts in the event of a ransomware attack.

10.02.2019  High Impact Ransomware Attacks Threaten U.S. Businesses and Organizations
Although state and local governments have been particularly visible targets for ransomware attacks, ransomware actors have also targeted health care organizations, industrial companies, and the transportation sector.

News