October 2023
East gate and new Visitors Center of FBI Training Academy in Quantico, Virginia.
Message from Deputy Director Paul Abbate
Last month, Director Wray and I had the honor and privilege of addressing the courageous members of our workforce—both retired and current—who responded to and investigated the tragic events of September 11, 2001. Unfortunately, many of those heroes have become ill as a result of their selfless sacrifices in the days, weeks, months, and years following the attacks. We are grateful for everything they did in the Bureau’s and our nation’s time of need, and we will never stop supporting them and their loved ones in theirs—no matter how much time passes.
We are supporting these responders because it is the right thing to do, but also because they are, and will always be, part of our FBI Family. That’s the same sentiment behind our decision to launch this newsletter: we want to remain connected with and support the entire workforce, past and present. At the same time, please see this new method of communication as not just a way for us to share news with you, but also a chance for you to stay in touch with us and let us know what’s on your minds.
Lastly, during this extended period of uncertainty regarding the federal budget, I am proud of—but in no way surprised by—the entire organization’s resiliency and professionalism in the face of these challenges. In times like this, and as often stated by the Director, it is critically important that we remain laser-focused on our work, the people we do the work with, and those we do the work for.
Stay well and be safe.
Paul
By the Numbers
The FBI plays a key role in combating violent crimes across our country—and in some cases, abroad—through our investigative work targeting gangs and criminal organizations, violent crimes against children, Indian Country crime, human trafficking and involuntary servitude, bank robbery, and jewelry and gem theft.
FBI investigators usually work in partnership with other law enforcement groups, often establishing task forces to concentrate resources and efforts. This round-up is only a partial list of recent FBI violent crime stories—for a full list, read more FBI violent crime news and press releases.
The following information, compiled between May 29 and September 4, 2023, reflect the FBI's collective actions against violent criminals, transnational criminal organizations, gang members, and child predators.
Statistics
- Arrests: 4,195
- Indictments: 2,188
- Children Identified: 719
- Children Located: 595
- Weapons Seized: 1,604
- Number of Disruptions: 422
- Dismantlements: 51
- Drug Seizures: 2,512
Message from the Assistant Director, OPA
The October Alumni E-Brief (AEB) has been published and we hope you are enjoying this new communication avenue. The feedback has been overwhelmingly positive but please keep the suggestions coming so we can continue to ensure this is a useful product.
When Director Wray spoke to the Society of Former Special Agents annual conference in Lexington, Kentucky, he brought up the AEB as a new tool to stay in touch with the extended FBI family. My team is still fine-tuning the look of the AEB to make sure we get the right mix of information and material to you. Our readership list is growing and we have added InfraGard to the list of FBI family who receive the AEB.
Everyone in the FBI family is a recruiter, everyone can be an advocate. While we hear people discussing several high-profile issues affecting the Bureau, those cases are isolated, and the real work of the FBI is being done by the agents, analysts, and professional staff on the ground in the field offices and resident agencies around the USA. They need your support. So, whether you are reminiscing about your days in the FBI, engaging the media as a "talking head", speaking to a local civic group, or telling your neighbors and friends about the FBI, we hope you find the AEB interesting and helpful.
Respectfully,
Cathy L. Milhoan
Assistant Director, Office of Public Affairs
Spy Chat
FBI Director Christopher Wray participated in a wide-ranging Spy Chat Live event in September with International Spy Museum Executive Director Chris Costa about national security threats facing the United States.
News
Operation Not Forgotten
The operation dedicated over 40 FBI special agents, intelligence analysts, staff operations specialists, and victim specialists to 10 FBI field offices whose designated regions support women and children in indigenous communities. Learn More
Related: The FBI's Indian Country Onboarding Program develops agents to operate with more autonomy and survivability while working in Native American communities. Learn More
- FBI Statement on Hamas Attacks in Israel | The Situation In Israel PSA
- FBI Guidance for Cryptocurrency Scam Victims
- Former Journalist Sentenced for Possessing Child Sexual Abuse Material
- Man Pleads Guilty to Illegally Distributing Over $16 Million of Adulterated HIV Medication
- U.S. Government Contractor Arrested on Espionage Charges
- Protecting Yourself From Fake Barcodes on Gift Cards
In Case You Missed It
When a wildfire devastated the island of Maui on August 8, killing at least 97 people and destroying more than 2,000 homes, the FBI was quick to offer assistance to our law enforcement partners in Hawaii. Within days of the fire, FBI resources such as the Evidence Response Team (ERT), forensic identification, and victim services deployed to Lahaina. The FBI Honolulu Division immediately responded with resources to support Maui Police Department throughout the response. Learn more.
This series features stories, images, and videos produced by the team that manages fbi.gov.
Features
Students from NFJC pair up and use ERT techniques to create cast impressions of their footprints.
FBI Buffalo Teams Up with Future Leaders
Today’s teens must learn to lead in a world often filled with divisiveness and distrust.
Fortunately, their energy and their passion for a better tomorrow can help create safer communities for all of us.
The FBI’s field office in Buffalo, New York, worked with a special cadre of students to do just that. In August, FBI employees teamed up with the National Federation for Just Communities of Western New York to guide 25 high school students in the “Agents of Change” leadership camp. Over the course of a week, the camp engaged kids in team-building sessions while developing leadership skills; increased awareness of diversity and inclusion initiatives; and worked on finding trust through transparency. The goal: to empower the students to affect meaningful and lasting change in the world around them.
FBI Buffalo – one of two law enforcement agencies involved – worked with the teens to develop skills of both mind and body. After talking through how FBI special agents can become “agents of change” in our shared communities, the students tested themselves with portions of the FBI’s fitness challenge. They also explored the world of STEM careers with a deep dive into forensic science by creating cast impressions of their shoes in the sand and investigating a mock crime scene.
Students engage in an FBI fitness challenge obstacle course with members from FBI Buffalo.
Some of the biggest dangers that today’s teens face come from the dark corners of the web. Interactive lessons with FBI staff in how to “catch the phish” and how to protect personal information online also helped to educate the students about cyber citizenship. They will use these skills to keep themselves – and their friends – safe.
Finally, the Bureau wrapped up its time with the students by taking them behind the scenes of an investigation into a threatened hate crime to show them how the FBI, through relentless work in pursuit of justice, was able to stop the crime.
“Having a safe and supportive community are among the most important values for the FBI. Our partnership with NFJC shows just that. The Agents of Change Camp gave students, from throughout Western New York, unique and educational experiences. The camp showed these kids how to build community friendships, plus reiterated that the FBI is here and ready to help. These students are our future… and maybe even future FBI employees. We thank NFJC for partnering with us, in continuing to make WNY a safe and caring community,” said Matthew Miraglia, Special Agent in Charge of the Buffalo Field Office.
Preparing teens to be leaders among their peers – and into the future – requires all of us to work together. In this case, FBI Buffalo partnered with the local NFJC President, Rene Petties-Jones, who is an FBI Citizens Academy graduate and a member of the FBI Buffalo Community Engagement Council. The event itself was hosted at an inclusive summer camp, Cradle Beach, where the CEO is also a Citizens Academy graduate.
"Our community partnership with our local FBI has been invaluable. Because of our great working relationship, we were able to create this unique opportunity for our area youth. Students from rural, urban, and suburban regions representing over 15 different school districts now know so much more about what the FBI does in support of our area. As a result of this very unique and interactive experience, some of the students are considering a career in law enforcement. We're truly building community with this Agents of Change Camp one student at a time, and we can't thank our FBI enough for being such an important partner in this work!" said Rene Petties-Jones, President of the NFJC of Western New York.
The FBI knows that connecting with kids today will allow us to plant the seeds of success for tomorrow. We are grateful to be given this opportunity, and we look forward to many more such opportunities in the future!
For more information about the FBI’s Community Outreach work, go to FBI.gov/Outreach.
"The camp showed these kids how to build community friendships, plus reiterated that the FBI is here and ready to help.”
Matthew Miraglia, special agent in charge, Buffalo Field Office
Solving the Perfect Crime
New Delhi's New ALAT Takes on Illegal Call Centers
In April 2022, George, a 91-year-old retired engineer living in Orange County, California, received an email that would lead to his death. George is a pseudonym.
The message looked like it came from Norton Antivirus. It falsely stated that George had just paid $499 for software. He called the supposed Norton representative, who promised to reimburse George, but then claimed that George had added two zeroes to the sum, resulting in a refund of $49,900.
George was then instructed to “return” the money via wire transfer to a bank in Peru. An honest person, George sent the funds. Once he realized it was all a scam, he reported the crime to the police and the FBI’s Internet Crime Complaint Center (IC3).
By then, George had lost everything, and the scammers weren’t letting up. George’s journal details relentless harassment and intimidation, including dozens of phone calls and text messages within 24 hours. His emotional state declined. On May 11, George committed suicide.
FBI agents had already begun investigating, tracing an IP address to Kolkata, India. India is where most FBI tech support fraud investigations normally falter. Distance brings with it logistical hurdles and, historically, a dulled sense of urgency on the part of Indian law enforcement to address illegal call centers.
Lovjit Curran, Legat New Delhi’s newest assistant legal attaché (ALAT), is working to change that. She is the first ALAT dedicated to call center fraud in the FBI. Her job is to shrink the distance — to make tech support fraud real and tangible for Indian authorities, and to make it easier for FBI agents to pursue the criminals all the way to their home base.
For Curran, the lessons she has learned have motivated her to work hard for victims of tech support fraud — and to bolster the work of FBI agents investigating these crimes. George’s case would prove to be one of the most meaningful ones she has worked.
“Right now, the subjects are operating with impunity, thinking the FBI can’t reach them. But we can, and we will, by helping Indian police shut them down.”
Lovjit Curran, assistant legal attaché (ALAT), Legat New Delhi
ALAT Lovjit Curran received an award from Delhi Police for her outstanding efforts related to the arrest of one of India’s top fugitives, as well as numerous joint operations involving transnational tech fraud.
An ocean and a continent away
Not every scam ends in tragedy the way George’s did, but each one devastates its target in some way. These crimes are referred to as elder financial exploitation, or elder fraud, a term that covers an array of schemes intended to steal financial assets or personal information. The victims are often unfamiliar with modern technology, isolated, too trusting or all the above.
People have lost their homes, life savings — even their independence, as well-meaning family members take over victims’ financial and online accounts to shield them from further fraud.
In 2022, more than 88,000 older adults lost $3.1 billion to scammers according to the IC3 — an 84% increase from 2021. Tech support scams like the one George fell victim to are a major subset of elder fraud; those have increased by 147%.
These numbers are not so surprising when you consider the scammers’ base of operations. Most tech support scams originate in faraway India, featuring all the trappings of legitimate business — think rows of cubicles and employees with headsets.
Taking many of their cues from the legitimate corporate world, some scammers moved their illicit businesses into private homes to protect “workers” from COVID — and evade police. In fact, one group was betrayed by its members’ eating habits when police noticed 50 breakfast orders routinely being delivered to a residential address.
“It doesn’t take a lot, at the end of the day, for anyone who speaks English to be able to commit this crime,” said Curran.
But it does take a lot to bring those scammers to justice.
An ocean separates victims like George — and FBI agents — from the criminals. The financial and digital footprints in India-based scam investigations often take FBI agents only as far as the money mules, people who receive and move money from fraud victims, operating on U.S. soil. To track down the scammers overseas, agents need the cooperation of Indian authorities. This need doubles as cryptocurrency and other electronic means replace mules as a means of transferring funds.
But India’s police departments are more motivated to fight crime within their own borders than pursue criminals who target foreign citizens. To them, the miles between U.S.-based victims and Indian scammers create investigative and prosecutorial obstacles. And until recently, Legat New Delhi lacked the staffing to handle the growing number of leads — and to build a strong relationship with the FBI’s Indian equivalent, the Central Bureau of Investigation (CBI), and state police agencies.
“Without international cooperation, tech support fraud is the perfect crime,” said Suhel Daud, legal attaché for New Delhi. “The subjects are in one country, and the victims are in another.”
In 2019, when Daud was an ALAT, call center scams seemed to be growing before his eyes. “Once we started getting leads, I didn’t know exactly what to do about them,” he said.
Over the course of many conversations with FBI Headquarters and the Department of Justice, he argued that “this requires a person dedicated to this program who is going to follow up again and again with our partners, field offices, DOJ, HQ and private industry; this takes a lot of work.”
Curran started her position in New Delhi in September 2022. It’s a natural extension of her passion for elder fraud, developed over a 15-year Bureau career. In 2013, while working undercover with the San Francisco Division, Curran was disturbed by the debit card scams targeting California’s Indian community. She saw a young woman lose money she had saved for her wedding, a small business owner who lost his livelihood and countless others.
“It was devastating to go out and interview these victims,” she said. Ten years later, when she saw the ALAT opening in New Delhi, Curran leapt at the opportunity. “Hearing about this program and seeing how the fraud has evolved a decade later — that’s something that drew me to New Delhi,” she said.
In his journal, “George” detailed the scam that devastated him financially and mentally.
George’s was the first case Curran worked as a permanent ALAT, and it offered a way to assess the progress she’d made over the course of her TDY, building relationships with India’s law enforcement. Curran took the evidence package she received from the Washington Field Office, which included the IP address and interviews of George’s wife and daughters, to her contacts at the Kolkata Police Department. What she showed them immediately resonated.
“It had a huge impact because it’s upsetting,” Curran said. “Indian citizens sitting in their backyard have forced a 91-year-old to commit suicide.”
Kolkata Police took the IP address and identified and arrested the subject and his two associates within a month. The police are continuing the investigation and have recently added an additional charge — abatement to suicide.
“This story has an impact on us on a very basic human level,” Curran said. “But also, the police here understand the impact it’s having all over the world.”
That understanding is largely the result of Curran’s hard work. Every relationship needs reciprocity; Curran’s approach is to show Indian law enforcement that “we’re in it every step of the way,” she said, and that means working other cases they may need help with, like crimes against children or kidnappings.
The FBI, for example, recently helped the CBI catch its number-one fugitive. “We’re helping them in their priority investigations — building camaraderie and rapport, and then we can move forward on other cases together,” Curran said.
Curran’s partnership efforts have paid off on bigger elder fraud cases, too. A recent FBI Newark investigation revealed 20,000 victims and a loss of about $10 million. Legat New Delhi secured the cooperation of Indian law enforcement, which arrested several subjects. The New Delhi team includes Curran, Daud and Dawn Rizzo — an intelligence ALAT whose role is also part of the Legat’s expansion. They travel all over India to liaise with local partners and remind them that the FBI is in country, ready to share expertise and resources.
Curran’s background is a crucial ingredient. She was born and raised in California and is fluent in Punjabi, one of the 398 languages spoken in India; her parents and grandparents immigrated to the United States in the 1970s. Working in India has given Curran a chance to reconnect with her roots and to use her background as a professional strength.
“When we meet with our partners, it’s this connection that I have,” she said.
She appreciates the culture of India, too. “The people here are so amazing,” she said. “You will see the poorest of the poor, and they’re just content with what they have, and it puts things into perspective, because we always want more.”
Curran’s successes didn’t happen overnight, however. Every state in India is different in terms of what’s needed to initiate, build and prosecute a case. Extradition and arrest requirements can also differ among jurisdictions.
“The policing can be frustrating,” Curran said. “We don’t get instant results here. You just have to adapt and work with what you have.” She credits her ability to persevere to her previous undercover work and her family’s encouragement to constantly venture outside her comfort zone. A logistical challenge is that victim identification and evidence gathering must all take place stateside, where the victims reside. It’s part of the distance issue.
“We’re not operating in our own backyard,” said Curran. “So, what may be a priority for us isn’t necessarily a priority for Indian police.”
The Legat New Delhi team must also keep agents engaged stateside. “This is a big deal for us, but it may not be the biggest deal to everybody else,” said Daud. “We have to keep everyone involved and update the agents so they’ll know what’s going on — that’s why we need the sweat equity involved, we need boots on the ground.”
With Curran’s arrival, more and more agents are sending leads to New Delhi, leading to more raids of fraudulent call centers and more chances for victims to have their day in court. “I give a lot of credit to the agents in the field who are going out and talking to these victims,” Curran said. “They’re able to provide confidence, [and] let them know we have someone in India who can help get the criminals arrested and prosecuted.”
“We’re not operating in our own backyard. So, what may be a priority for us isn’t necessarily a priority for Indian police.”
Lovjit Curran, assistant legal attaché (ALAT), Legat New Delhi
Everyone at WFO and the IC3 shares Curran’s passion for getting justice for victims. While gathering materials in support of George’s case, Miller was with George’s wife and daughters during video teleconferences in which they testified before the Indian magistrate judge. He became a trusted sounding board for the family, and he reassured them — and even moved furniture for a film crew — during the filming of an upcoming Amazon Prime documentary.
“I wasn’t going to let anyone around the family whom they didn’t trust,” Miller said. “I’m very connected to these people.” “[Miller] wants to do every interview,” Gallagher said. “He would if he could — his heart is big enough, but his time is not.”
To make it manageable, Gallagher gives work to probationary agents looking to get interviewing experience. For Gallagher and his team, Curran’s presence has been game changing. “If your investigation touches India, you now have an advocate there who can make a much more meaningful change,” he said. “If [Curran] says she’s going to do it, she’s going to do it.”
SSA Rebecca Keithley is assigned to CID’s Economic Crimes Unit and is the FBI coordinator for the DOJ’s Elder Justice Initiative. In February 2019, the Department announced that combating transnational elder fraud would be one of its top priorities. Keithley supports Curran’s work, and all the FBI’s efforts under the initiative.
“These scammers are fleecing our older adults out of hundreds of millions of dollars,” she said. “It’s obvious to me that creating [Curran’s] position was the right move.
With Legat New Delhi, WFO and IC3, we have the perfect team in place.”
Out of the shadows
India has 1.4 billion people and is set to surpass China’s population in less than a decade. “I think all the data points to it for the next 15 to 20 years — this is where the world’s attention is, this is where the world is growing,” Daud said. “There’s a shift of power in the world, India is growing at a rapid pace, the economy is booming.”
This growth makes strong partnerships with India important. “India has a non-alignment stance — for us that’s an opportunity to make inroads,” said SSA Lily Chen, acting unit chief of IOD’s Asia Unit. Chen explained that this stance makes India less likely to befriend America’s foes. “We see great potential in India and have a great relationship, thanks in part to the growth of Legat New Delhi,” she said.
For Curran, it’s rewarding to see the partnerships she has built bear fruit. “Our partners see that we follow through,” she said. “They understand this is the real deal, we’re in it with them from day one to the very end of their investigation, even with prosecution.”
Recently, the CBI asked Curran for a list of the FBI’s active call center investigations to provide resources and support to Indian state agencies that have never worked these cases before. Moves like this show that “our partners here are dedicated to working with us,” Curran said.
She hopes the criminals are watching. “When it comes to these types of cases, we in the FBI can no longer work in the shadows,” she said. “Right now, the subjects are operating with impunity, thinking the FBI can’t reach them. But we can, and we will, by helping Indian police shut them down.” ■
LEB Spotlight: Tweet-Alongs
Social media has rapidly become one of law enforcement’s strongest tools to distribute information and demonstrate transparency. In addition to allowing agencies to spread information quickly, social media provides them a platform to share a peek into what officers do each day.
Learn more in the Law Enforcement Bulletin
After conducting a search incident to arrest during a traffic stop, Deputy James Dunn shows viewers a presumptive field test of narcotics during a Tweet-Along.
Famous Cases
The Osage Murders Case
In the late 1800s, oil was discovered on the Osage Indian Reservation in present-day Osage County, Oklahoma. The members of the Osage Nation earned royalties from oil sales through their federally mandated “head rights,” and, as the oil market expanded, they became incredibly wealthy.
As word spread, opportunists flocked to Osage lands seeking to separate the Osage from their wealth by any means necessary—even murder. Learn more.
The FBI Alumni E-Brief is distributed through our alumni and family organizations. These groups share it through their membership lists, we do not maintain an individual email list. Currently, the groups receiving the AEB are:
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