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January 2024

Message from the Assistant Director, Office of Public Affairs

Hello FBI Family,

The holidays are over and 2024 is off and running, and so are we here at the Office of Public Affairs (OPA). We will continue toPublic Affairs Assistant Director Catherine Milhoan engage the public about our role and more importantly, our people, as we continue the important work of keeping the U.S. safe from terrorists, spies, criminal and cyber threats, and much more.

Director Wray has stated many times, we cannot succeed without our partners. And frankly, our strength among the various partners in the law enforcement, and intelligence communities as well as throughout the many community organizations has never been stronger. Communications is at the center of making it all work.

So please, keep following what we are doing. Help us where you can. If you disagree with something we are doing, let us know. We need to build that trust with the public and we are appreciative of you advocating on our behalf.

Thank you all for your service and support. Have a safe and healthy 2024. We always appreciate your feedback. Just drop a note at

    Cathy Milhoan

By the Numbers: Victim Services

The Victim Services Division (VSD) informs, supports, and assists victims in navigating the aftermath of crime and the criminal justice process with dignity and resilience. Since its inception in 2001, the program has provided services—such as crisis intervention, emergency travel assistance, and local referrals for counseling, housing, and other services—to more than 2 million victims.

There are victim services teams (VST) in every field office and atWally and Giovanni are the FBIas new Crisis Response Canines, part of a pilot program launched by the FBI's Office for Victim Assistance in 2016. The dogs are an additional way the office can help victims and family members cope with the impact of crime. Headquarters. There are even two crisis response canines that deploy.

In fiscal year 2023, VSD provided over 250,000 services to victims (on average over 600 services per day) and conducted over 3,000 child and adolescent forensic interviews.

The largest number of victims/services for FY23 fall under the following programs: Violent Crimes Against Children (VCAC) (36%); Violent Crime and Gang (35%); and complex financial crime (11%). The program's Victim Services Response Team has deployed 38 times since its inception in 2006.

Message from the Assistant Director, Finance and Facilities Division

Ensuring the FBI’s men and women have the resources, tools, and training they need to do their job is my number one responsibility. LastNicholas Dimos, assistant director, Finance and Facilities Division year, the Fiscal Responsibility Act of 2023 was enacted, which established federal budget caps for fiscal years 2024 and 2025.

While Congress is currently debating how these caps will impact our specific FY 2024 budget, we are anticipating a minimum of a $300 million budget shortfall just to sustain current operations. This type of reduction will directly impact our capacity to respond to growing terrorism, foreign intelligence, cyber, violent crime, human trafficking, fentanyl, and other threats. These cuts will negatively affect our ability to appropriately support state and local communities and law enforcement partners at a time when they are requesting more support from the FBI, not less.

We are working hard to ensure key stakeholders understand the operational impact of these potential budget reductions. Director Wray sent letters to the leadership of the House and Senate showcasing the value the FBI provides to the American people, and we are talking with stakeholders every week to explain the powerful return on investment that the FBI provides to the American people through lives saved and justice served. We are sharing one of the letters with you both for your awareness and for your advocacy to be explaining to those in your current professional and personal communities the value of an investment in the FBI and the importance to the country of appropriately funding our work.

Nicholas Dimos


Metal trident from the east facing side of the North Tower. 76 Tridents formed the base of each of the Twin Towers. This remaining piece weighs 30 tons and is 40 ft tall.

20 Years at the TSC

The Terrorist Screening Center (TSC) was established in direct response to 9/11 to facilitate U.S. government agencies sharing watchlist information across agencies.

"We are truly interagency here," said Michael Glasheen, director of the TSC and an FBI assistant director. "DHS and U.S. Customs and Border Protection are embedded on the watch floor. NCTC and State Department are here. The key to TSC’s success is leveraging the authorities of the supporting federal agencies to negatively impact our adversaries."

Learn more

FBI, Austin Police Department Remind the Public That Lasers Aimed at Aircraft Are a State, Federal Violation

The FBI's Austin office and Austin Police Department are reminding the public that it is a federal violation to aim a laser at an aircraft in the air.

Since June 2023, the Austin FBI office has received information about 11 incidents, with several others reported across the state of Texas.

For more information on this, view the FAA’s laser visualization tool to see where laser strikes are happening in Texas

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Behind the Mic

On this episode of Inside the FBI, we'll discuss the relentless efforts to find Joshua Garcia, who was nearly 2 years old when he was kidnapped in 2003 in Mexico City. 

Joshua Keshaba Sierra Garcia

In Case You Missed It

The skill, knowledge, care, and precision of an evidence team can make or break a case. The FBI trains its evidence collection teams to be the best in the world. Evidence Response Team (ERT) Basic is where that training begins.

View story

This series features stories, images, and videos produced by the team that manages


Building Partnerships in the LGBTQIA+ Community

Man in FBI rainbow-colored shirt

FBI employee wearing a t-shirt with the letters FBI highlighted in rainbow colors and holding a PRIDE flag takes part in an event honoring the LGBTQIA+ community in Kansas City.

LGBTQIA+ Americans can be some of the most vulnerable populations with which the FBI works. Community attitudes, political divisiveness, and perceptions of law enforcement can all serve as roadblocks in building effective relationships. 

The FBI’s Kansas City community outreach and public affairs people, though, have navigated these difficulties to build one of the most robust relationships in the country. 

This work has been years in development. In 2021,  the KC Pride Alliance Vice President, Clint Hylton, began working to bring back the KC’s PRIDE Festival. After coordination between the FBI and KC PRIDE, the field office was allowed to host a vendor booth at the festival.  

“In the beginning, people were scared to let the FBI in,” Hylton said. “There are so many (false) stigmas about the FBI and what they do. Even I was a little scared about having them at PRIDE, but we came to the agreement that this would be an opportunity for both sides to see each other in their respective environment.” 

The first year presented its challenges, and trust in the community took time to build. While potentially a little suspicious or guarded, festival attendees came to the Bureau’s table – some out of curiosity, some with the intention to meet the FBI, and many just to learn what the FBI was doing there. 

The FBI’s goal was simple: make sure everyone who attended the festival knew they could come to the Bureau to report hate crimes – whether they were a victim or a witness. The FBI also encouraged LGBTQIA+ community members to consider a job with the FBI.  

From that first year, a partnership began to develop. FBI Kansas City, with public affairs officers Bridget Patton and Dixon Land leading the charge, continued to invest time and resources into the community. The Kansas City office’s public corruption and hate crimes squad also joined with local law enforcement to meet with area LGBTQIA+ bars and restaurants to discuss hate crimes reporting. In addition, they recruited Hylton to join FBI Kansas City’s Community Engagement Council (CEC), providing valuable input into the FBI’s outreach program and to field office leadership as a representative voice to the FBI on LGBTQIA+ issues. 

“Because of the experience on both sides, we are seeing more understanding about law enforcement and our community. In fact, this year (at PRIDE), we had a huge turnout of FBI, state, and local law enforcement,” Hylton said. “I cannot express my gratitude enough to the FBI and their staff. I am looking forward to a safer community now that this started.” 

At the 2023 festival, law enforcement – including some in the LGBTQIA+ community – spoke to thousands of festival attendees about building relationships and cultivating trust. This ability to connect – and thus better serve this community – would not have happened without the foresight and hard work of PAOs Patton and Land. 

“In the beginning, people were scared to let the FBI in. There are so many stigmas about the FBI and what they do. Even I was a little scared about having them at PRIDE, but we came to the agreement that this would be an opportunity for both sides to see each other in their respective environment.” 

Clint Hylton, vice president, KC Pride Alliance

Thanks to this initial relationship and connections, Clint has since become an FBI Citizens Academy alumni member and is active in continuing to serve as a liaison between the FBI and the LGBTQIA+ community. The result? FBI Kansas City can ensure that the Bureau's hate crimes messaging reaches all corners of the community while citizens and leaders have a robust platform for sharing concerns and ideas with the us. 

This relationship-building process - and the trust that results from it - helps the FBI fulfill our mission of protecting and serving the American people.

CJIS Year in Review

The CJIS Year in Review demonstrates CJIS’s commitment to provide the best possible tools to help its partners fight crime and terrorism.

Highlights of our accomplishments during FY2023 included the promotion of the National Crime Information Center’s Violent Person File that increases officer safety, as well as the continued implementation of the Bipartisan Safer Communities Act for National Instant Criminal Background Check System (NICS) background checks and the NICS Denial Notification Act, which has yielded great benefit to public safety.

Law enforcement agencies added more than 200 million records to the CJIS Division’s National Data Exchange in FY2023, more than four times the annual volume submitted over the last few years, and the Law Enforcement Enterprise Portal continued to be a valuable tool for our partners.

Learn more

LEB Spotlight: Facing the Talent Crisis in Law Enforcement (Part 2)

This is the second of three articles in the “Facing the Talent Crisis in Law Enforcement” series, which provides a valid and reliable coaching model for agencies to follow. The first article focused on coaching individuals to solve problems in real time using the 4P’s Coaching Model. It also introduced a generalized case study to demonstrate how an effective leader employs this model to ask questions, not give advice.

Learn more in the Law Enforcement Bulletin | LEB Website


Mugshot of spy Ronald William Pelton, NSA employee, during the era known as "The Year of the Spy." Mugshot of Sharon Marie Scranage, a CIA stenographer who was charged with providing classified information to Michael Soussoudis, her Ghanaian lover and a member of the Ghanaian intelligence service. Charged along with boyfriend in July 1985, she pleaded guilty and was sentenced to five years in prison.  Mug shot of Larry Wu-tai Chin, Chinese language translator/intelligence officer for CIA, arrested on November 22, 1985 and convicted for passing classified secrets, documents, and reports to the Chinese during the so-called "Year of the Spy." John Anthony Walker, Jr. U.S. Navy warrant officer who spied for the Soviet Union for 17 years and was arrested on May 20, 1985. Mugshot of Jonathan Jay Pollard, intelligence analyst at the Navy's Anti-Terrorist Alert Center in Maryland, who was arrested outside the Israeli Embassy in Washington, D.C. for espionage.

Year of the Spy (1985)

The Cold War was on its last gasps, but you would have never guessed it by all the moles in the U.S. government who were passing secrets. It was 1985—and as a result of a string of high-profile espionage arrests by the FBI and its partners, the press dubbed it the “Year of the Spy.”

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Protect Yourself: Reporting Federal Crimes

Ever have a neighbor ask you how to submit a tip to the FBI? Share this link to

The site is used to report federal crimes and submit tips regarding terrorist activity. If you are reporting Internet-based fraud, submit a tips to the Internet Crime Complaint Center at

Snow plow preparing street.

Winter Weather
For those of you who choose to live where it's cold, tips from

What is InfraGard? 

InfraGard is a unique partnership between the FBI and individuals in the private sector for the protection of U.S. critical infrastructure and the American people. As one of the nation’s largest public/private partnerships, InfraGard connects critical infrastructure owners, operators, and stakeholders with the FBI to provide education, networking, and information-sharing on security threats and risks. Learn more

Stay in the Loop

You can follow @FBI on X (Twitter), Facebook, and Instagram to stay up to date on the Bureau's latest news and stories. 

Twitter post showing city skyline from January 2, 2024

The FBI launched a mobile Bank Robbers application for iPhones and Android smartphones.

91 New*

The FBI has long used publicity to enlist the public’s help in taking dangerous criminals off the streets—from wanted posters tacked to post office walls in decades past to the social media and web technologies of today.

The Bank Robbers website—and the FBI Bank Robbers mobile app—continue that tradition by calling specific attention to unknown violent and/or serial bank robbery suspects who are wanted by the Bureau.

Learn more

* 91 New refers to a radio call for bank robbery

The FBI Alumni E-Brief is distributed through our alumni and family organizations. These groups share it through their membership lists, we do not maintain an individual email list. Currently, the groups receiving the AEB are:

  • The Society of FBI Alumni 
  • Society of Former Special Agents of the FBI
  • FBI Agents Association
  • FBI National Citizens Academy Alumni Association
  • FBI National Academy Associates
  • FBI National Executive Institute Associates
  • InfraGard
  • Not a member of one of these organizations? The AEB is on Facebook: FBI-Federal Bureau of Investigation Family (Current/Retired) 

If you are aware of another group to assist in sharing this AEB with the FBI family, please let us know. You can also send content suggestions, photo or story submissions, as well as critiques to