Ten Years After: The FBI Since 9/11

Criminal Justice Information Services Division

Since September 11, 2001, the FBI’s Criminal Justice Information Services (CJIS) Division—which was established in February 1992 to serve as the focal point and central repository for criminal justice information services—has been an integral partner with state, local, federal, and international partners to combat both crime and terrorism.

Integrated Automated Fingerprint Identification System (IAFIS)

  • IAFIS—which had 42,203 transactions per day during its inaugural year in 1999—now has the capability to process up to 400,000 ten-print fingerprint and latent searches daily.
  • The growth in fingerprint transaction volume is due to about 20,000 Department of Defense submissions per day, both domestically and overseas; and about 40,000 US-Visit Customs and Border Protection transactions per day, representing non-criminal fingerprint submissions of individuals at ports of entry into the United States.

Next Generation Identification (NGI)

With the NGI program’s implementation of advanced fingerprint identification technology in February 2011, there is an automated system true match rate of more than 99 percent, exceeding the previous IAFIS true match rate of approximately 92 percent. Processing speeds have also improved dramatically; the average response rate for criminal submissions was just eight minutes and 42 seconds in fiscal year 2010—down from two hours pre-9/11.

Biometric Technology Center

  • To house the ever-expanding biometric business, the FBI has begun constructing the Biometric Technology Center, which is scheduled to be completed in late spring 2014.
  • The new building will serve three purposes: it will provide additional space for CJIS to accomplish needed biometrics services; it will house the FBI’s Biometric Center of Excellence, which will provide training, conference space, and office and developmental facilities; and it will accommodate joint biometric research and development efforts between the FBI and the Department of Defense.

National Instant Criminal Background Check System (NICS)

  • CJIS has vastly improved the NICS program, enabling it to handle transactions that have grown from 8.5 million in 2001 to well over 14 million NICS background checks for gun transfers completed in fiscal year 2010.
  • To date, NICS has prevented 850,186 prohibited persons from obtaining guns.

Law Enforcement Online (LEO)

  • LEO today supports virtual command centers that provide critical Internet-based, real-time monitoring of the detached parts of an operation, from a local agency’s function to national security needs. This capability is used in a wide variety of circumstances—from criminal investigations to major sporting events such as the Super Bowl, and from counterterrorism exercises and investigations to major international meetings.

National Crime Information Center (NCIC)

  • Over the past 10 years, NCIC transaction levels have increased from an average of three million daily to eight million daily. The largest increase is to support Department of Homeland Security checks at U.S. ports of entry.
  • Following 9/11, the NCIC’s Violent Gang and Terrorist Organization File took on added significance, becoming a central collection point for information about terror suspects and forming the basis for the Terrorist Screening Center and its centralized terrorist watchlist.  

Law Enforcement National Data Exchange (N-DEx)

  • Launched in 2008, N-DEx provides a secure, online national information sharing system to the criminal justice community for their data, including incident, arrest, booking, incarceration, probation, and parole reports.
  • As of May 10, 2011, N-DEx possesses more than 100 million searchable records with 500 million entities (persons, places, and things) from 4,000 agencies available to more than 20,000 users.

CJIS Division Intelligence Group (CDIG)

  • Established 2006, CDIG provides investigative and intelligence support to local, state, tribal, and federal law enforcement agencies, including the Department of Defense, DHS, and other U.S. intelligence community members.
  • Since its inception, CDIG has disseminated a wide variety of intelligence documents, including intelligence information reports, intelligence assessments, threat assessments, intelligence notes, and security risk assessments.

The Day Everything Changed

Special Agent T.O. by Admin — last modified Jul 20, 2016
Special Agent T.O., a member of the Evidence Response Team from the Washington Field Office, was in charge of collecting evidence on the night shift at the Pentagon after the terrorist attacks of September 11, 2001.
Special Agent S.S. by Admin — last modified Jul 20, 2016
Special Agent S.S. was a member of New York’s Joint Terrorism Task Force. She worked briefly at the forensic recovery operations at Staten Island, N.Y., and near the World Trade Center site after the attack on New York City on September 11, 2001.
Special Agent A.B. by Admin — last modified Jul 20, 2016
Special Agent A.B. was assigned to the Laurel Highlands Resident Agency in Johnstown, Pa., when terrorists crashed a plane near Shanksville on September 11, 2001. He was one of the first FBI responders to the scene, and later worked at the temporary morgue with the county coroner.
Special Agent A.M. by Admin — last modified Jul 20, 2016
Special Agent A.M. worked on an organized crime squad in the New York Division and was a member of the SWAT team when the attacks occurred on the World Trade Center.
Special Agent P.M. by Admin — last modified Jul 20, 2016
Special Agent P.M. was in charge of site security at the crime scene near Shanksville, Pennsylvania after terrorists crashed a plane there on September 11, 2001.
Special Agent P.D. by Admin — last modified Jul 20, 2016
Special Agent P.D. was a counterintelligence agent out of New York City when the World Trade Center was attacked on September 11, 2001. He was on-scene when both towers collapsed. He also worked at the Freshkills recovery site.
Special Agent J.K. by Admin — last modified Jul 20, 2016
Special Agent J.K. served as the initial press spokesman for the FBI at the crash site after terrorists crashed a plane near Shanksville, Pa.
Special Agent J.M. by Admin — last modified Jul 20, 2016
Special Agent J.M. worked at the Bureau’s forensic recovery operations at Staten Island, N.Y., after the attack on New York City on September 11, 2001. She also worked at the Command Post near Ground Zero until it closed at the end of May 2002.
Special Agent D.H. by Admin — last modified Jul 20, 2016
Special Agent D.H. was a member of the Pittsburgh Division’s Evidence Response Team and responded to the crash of United Airlines Flight 93 near Shanksville, Pa. He was one of the first FBI agents on the scene. He worked as a liaison with the mining engineers who handled the heavy excavation equipment at the site.
Special Agent A.B. by Admin — last modified Jul 20, 2016
Special Agent A.B. worked near Ground Zero after the September 11, 2001 attacks on the World Trade Center, and served as the liaison between the FBI and the New York City Mayor’s office on victims’ issues.
Special Agent M.S. by Admin — last modified Jul 20, 2016
Retired Special Agent M.S. was one of three supervisory agents from the Pittsburgh Division on the scene after terrorists crashed a plane near Shanksville, Pa., on September 11, 2001. He was in charge of site logistics.
Special Agent M.G. by Admin — last modified Jul 20, 2016
Video interview of Special Agent M.G. who led the PENTTBOMB team that investigated the 9/11 attacks.
Special Agent J.P. by Admin — last modified Jul 20, 2016
Special Agent J.P., assigned to the Washington Field Office Joint Terrorism Task Force, was one of three on-scene commanders at the Pentagon.
Special Agent H.S. by Admin — last modified Jul 20, 2016
Special Agent H.S. was a member of New York’s Joint Terrorism Task Force and responded to the terrorist attacks on the World Trade Centers. He was on-scene when both towers collapsed. He had just returned from Yemen, where he was doing work on the USS Cole investigation. He also worked on the PENTTBOM Team tracking phone records.
Special Agent B.C. by Admin — last modified Jul 20, 2016
Special Agent B.C. was the media rep for the Pittsburgh Division and worked with the media immediately after terrorists crashed a plane near Shanksville, Pa., on September 11, 2001. He was on site beginning the day after the event, and stayed until the FBI turned the scene over to the county coroner.
Special Agent V.H. by Admin — last modified Jul 20, 2016
Special Agent V.H. was assistant director of the Washington Field Office.
Special Agent J.S. by Admin — last modified Jul 20, 2016
Special Agent J.S. was a member of an organized crime squad in New York City and responded to the terrorist attacks on the World Trade Centers.
Special Agent J.P. by Admin — last modified Jul 20, 2016
Special Agent J.P. worked in the morgue with the chief medical examiner of New York, helping to identify victims and their personal effects. She has an extensive background in international terrorism and was a member of New York’s ERT.
Special Agent C.C. by Admin — last modified Jul 20, 2016
Special Agent C.C. was the Assistant WMD Coordinator on the National Capital Response Squad out of the Washington Field Office at the time. He set up the first FBI command post at the Pentagon and was the first on-scene commander.
Special Agent J.D. by Admin — last modified Jul 20, 2016
Special Agent J.D. was the acting assistant special agent in charge for the Drug Branch in the New York Division on September 11, 2001. As a top executive, he was a critical element in coordinating the FBI’s on-scene response to the attack on the World Trade Center and the initial investigation.
Special Agent J.A. by Admin — last modified Jul 20, 2016
Special Agent J.A. was working on a Truck Hijacking Squad in Brooklyn-Queens and was attending a meeting for hostage negotiators in New York City on September 11, and led the investigation of two suspected co-conspirators in the weeks that followed.
Special Agent W.M. by Admin — last modified Jul 20, 2016
Retired Special Agent W.M. was the supervisory senior resident agent at the Mon Valley Resident Agency in Pennsylvania. The RA at the time included Shanksville in Somerset County, where terrorists crashed a plane on September 11, 2001.
Special Agent W.J. by Admin — last modified Jul 20, 2016
Special Agent W.J. was working out of the Brooklyn-Queens Residence Agency but was in the city for an interview the morning of September 11. He was working on an organized crime squad at the time. He was nearly killed in the collapse of the North Tower.
Special Agent S.R. by Admin — last modified Jul 20, 2016
Special Agent S.R. was the Evidence Response Team coordinator for the New York Division and started the process for collecting evidence at the World Trade Center site after the attacks of September 11, 2001.
Special Agent R.B. by Admin — last modified Jul 20, 2016
Special Agent R.B. was an assistant special agent in charge at the Washington Field Office on September 11, 2001, and was the senior FBI official and the initial on-scene commander at the Pentagon. He established the interagency Joint Operations Center and coordinated the FBI’s rescue, recovery, and evidence collection process.