FBI Boston
Kristen Setera
(857) 386-2905
April 30, 2025

New Englanders Report Over $446 Million in Losses According to Annual Internet Crime Report

Victims reported a 42 percent increase in losses from 2023

The Federal Bureau of Investigation’s Internet Crime Complaint Center (IC3) has released its latest annual report. The 2024 Internet Crime Report combines information from 859,532 complaints of suspected internet crime and details reported losses exceeding $16 billion—a 33 percent increase in losses from 2023.

In the Boston Division of the Federal Bureau of Investigation’s area of responsibility—which includes all of Massachusetts, Maine, New Hampshire and Rhode Island—20,373 people reported $446,736,666 in losses.

  • 14,254 victims in Massachusetts reported $338,872,378 in losses
  • 2,137 victims in Maine reported $31,455,797 in losses
  • 2,340 victims in New Hampshire reported $52,811,455 in losses
  • 1,642 victims in Rhode Island reported $23,597,036 in losses

The top three cybercrimes in all four states by number of complaints in 2024 (9,324), were phishing/spoofing, extortion, and personal data breaches.

The top three cybercrimes in all four states that cost victims the most money ($339.8 million) were investment fraud, business email compromise, and tech support scams.

“What we are seeing here in New England tracks with the trends we’re seeing nationwide. More and more folks are suffering staggering financial losses, including senior citizens, small businesses, and people whose entire livelihoods have been wiped out by scammers,” said James Crowley, acting special agent in charge of the FBI Boston Division. “While we recognize that it may be embarrassing for victims to report these crimes, it’s important to do so so that the FBI and our law enforcement partners can do everything in our power to ensure these fraudsters are brought to justice.”

To promote public awareness, the IC3 produces an annual report to aggregate and highlight the data provided by the public. The quality of the data is a direct reflection of the information the public provides through the IC3 website. The IC3 standardizes the data by categorizing each complaint and analyzes the data to identify and forecast trends in internet crime. The annual report helps the FBI develop effective relationships with industry partners and share information for investigative and intelligence purposes for law enforcement and public awareness.

The IC3, which was established in May 2000, houses nine million complaints from the public in its database and continues to encourage anyone who thinks they’ve been the victim of a cyber-enabled crime, regardless of dollar loss, to file a complaint through the IC3 website. The more comprehensive complaints the FBI receives, the more effective it will be in helping law enforcement gain a more accurate picture of the extent and nature of internet-facilitated crimes.

The FBI recommends that everyone frequently review consumer and industry alerts published by the IC3. If you or your business are a victim of an internet crime, immediately notify all financial institutions involved in the relevant transactions, submit a complaint to www.ic3.gov, contact your nearest FBI field office, and contact local law enforcement.

The full 2024 Internet Crime Report can be found here: https://www.ic3.gov/AnnualReport/Reports/2024_IC3Report.pdf

Additional resources are located here: https://www.ic3.gov/Outreach/Resources