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- Executive Summary- Introduction- The Nature, Scope, and Impact of Mass-Marketing Fraud - Mass-Marketing Fraud Losses- The Global Scope of Mass-Marketing Fraud- Methods and Techniques of Mass-Marketing Fraud- Types and Structures of Fraud Operations- Methods of Contacting Victims- Critical Resources for Mass-Marketing Fraud Operations- Methods of Evading Law Enforcement- Identity Theft and Money Laundering- Use of Threats and Violence- Conclusion