of use. For example, the HCSO Detention Department
receives hundreds of calls every day inquiring about the status of the inmates
housed in the county correctional system. The new Web site now interfaces with
the HCSOs mainframe computer and, because the arrest data is public information,
anyone can access the information by querying either a name or a booking number.
Other law enforcement
agencies also have gone on-line with inmate information. In March 2000, the
Los Angeles County, California, Sheriffs Department (LASD) went on-line
allowing anyone with Internet access to search the departments database
of arrest records, including the names and dates of births of individuals arrested
in the last 30 days, along with the charges, bail amounts, and court dates.
Additionally, the LASD database includes information on the 20,000 inmates in
custody and the 2,400 inmates in community-based programs.3
The HCSO
warrants section currently has more than 90,000 active warrants, which also
are public information and accessible via the Web site. Previously, the agency
handled only wanted-person inquiries from citizens, private investigators, or
businesses conducting pre-employment screening in person at the records section
of the agency. These advances in the HCSO site have proved useful to the agency
by reducing the number of walk-in requests.
Additionally, those individuals or businesses seeking information benefit by
receiving more timely, convenient information.
Law enforcement public
information officers (PIOs) often spend a great deal of their time working with
reporters. A large agency typically will have one or two full-time PIOs. The
HCSO Public Information Office handles approximately 1,200 requests from the
media and the public per month. By placing newsworthy press releases on a continually
updated special press release Web page, the HCSO has significantly reduced the
telephone inquiries to its public information office. Additionally, this special
Web page provides timely information to some smaller news agencies that may
not have full-time reporters. At the HCSO, most calls from the news media regard
traffic conditions, particularly during the morning and afternoon rush hours,
which represent some of the busiest times in the communications section that
handles those inquiries. To address this problem, the HCSO Web site has interfaced
a traffic advisory Web page with its computer-aided dispatch system. Television
and radio stations, citizens, and any other interested parties can visit that
page to view real-time dispatch information regarding vehicular accidents, detours,
and road obstructions. The display indicates
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Web Site Resources
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