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Understanding School Impersonation Fraud

The operator at the office supply store call center answers the phone, and the person on the other end claims to be a school purchasing officer with questions about his account. But the caller is actually a criminal, and the information the operator may unwittingly divulge could cost the retailer hundreds of thousands of dollars. It’s called the school impersonation scheme, and it has been carried out in nine states across the country—mostly by Nigerian criminal groups using the Internet and social engineering techniques.

Apr 29, 2014 01:00 PM

Understanding School Impersonation Fraud

School Impersonation Scheme GraphicThe operator at the office supply store call center answers the phone, and the person on the other end claims to be a school purchasing officer with questions about his account. But the caller is actually a criminal, and the information the operator may unwittingly divulge could cost the retailer hundreds of thousands of dollars.

It’s called the school impersonation scheme, and it has been carried out in nine states across the country—mostly by Nigerian criminal groups using the Internet and social engineering techniques.

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