The Information and Technology Branch (ITB) is comprised of three divisions (approximately 1,800 government and contract employees) that together represent the information technology (IT) life cycle and management of knowledge assets.
- The IT Customer Relationship and Management Division (ITCRMD) provides leadership and management of IT programs and projects through capital planning, contracts and acquisitions, governance, and transitions for the effective delivery of IT products and services that meet mission needs through assessments, policy, standardization, and performance metrics. It also serves the administrative, logistical, financial, human capital, and communications needs of the branch.
- The IT Applications and Data Division (ITADD) provides state-of-the-art IT engineering leadership in order to enable FBI information technology to increase mission success and enhance mission capabilities in the critical areas of national security, law enforcement, intelligence, counterintelligence, and counterterrorism; ITADD solutions ensure accurate and reliable IT capabilities that permit efficient retrieval, sharing, use, and analysis of information.
- The IT Infrastructure Division (ITID) meets and/or exceeds the customer’s value proposition for computer and telecommunications services in terms of quality, timeliness, and responsiveness through cost-effective, schedule-compliant, reliable, and secure leveraging of IT technologies for the FBI.
Additionally, the ITB has created an Office of the Associate Chief Information Officer for Innovation and Strategy which enhances FBI mission results with the collaboration of the Intelligence Community and the Department of Justice to drive strategic solutions and promote responsible information sharing for the FBI and its partners. For more information on how ITB is structured, view its organization chart.