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NICS Resolution Card

NICS Resolution Card

NICS Resolution Card: View printable version (pdf)
Letter Explaining NICS Resolution Card: View printable version (pdf)

Deny?

The National Instant Criminal Background Check System (NICS) is a descriptor-based name search.  If you believe you have been erroneously denied you may submit a request to appeal the deny decision. 

The agency which processed your NICS transaction is required to have an appeal process.  You may make application first to the denying agency, i.e., either the state or local law enforcement agency that processed your transactionAs an alternative to appealing directly through the denying agency, you may elect to submit your appeal request to the FBI Criminal Justice Information Services Division’s NICS Section.

The NICS Appeal Web site was established to help guide NICS Denied appellants through the appeal process.

http://www.fbi.gov/nics-appeals

For customers without Internet access, you may mail an appeal request to the address listed below:

FBI NICS Section
Attention:  Appeal Services Team
P.O. Box 4278
Clarksburg, WV  26302-9922

The appeal submission must include:

  • Request the reason for your denial
  • NICS Transaction Number (NTN)
  • Your full name
  • Your address
  • Your phone number

You will be notified via U.S. mail once the status of your appeal is determined.  

Positive proof of identification is needed to make a final determination on many appeal requests for a denied decision.  Providing a set of your rolled fingerprint impressions prepared by law enforcement or an authorized fingerprinting agency is highly recommended to help expedite your request to appeal a deny decision.

The NICS Section cannot release the reason for deny over the phone.

NICS Transaction Number (NTN): ____________________________________

Delay?

The National Instant Criminal Background Check System (NICS) is a descriptor-based name search.  If you are experiencing an extended delay, you may submit a request to appeal the delay decision. 

The NICS Appeal Web site was established to help guide NICS Delayed appellants through the appeal process.

http://www.fbi.gov/nics-appeals

You will be notified via U.S. mail once the status of your appeal is determined. 

For customers with no Internet access, you may mail the appeal request to:

FBI NICS Section
Attention:  Appeal Services Team
P.O. Box 4278
Clarksburg, WV  26302-9922

The appeal submission must include:

  • Request the reason for your delay
  • NICS Transaction Number (NTN)
  • Your full name
  • Your address
  • Your phone number
  • Positive proof of your identity

Positive proof of your identity requires that you provide a set of your rolled fingerprint impressions prepared by a law enforcement or other authorized fingerprinting agency.  A fingerprint card can be downloaded from the Web site or will be mailed to you if you have no Internet access. 

The NICS Section cannot release the reason for delay over the phone. 

A delayed NTN will be purged from the NICS within 88 days from creation.  The NICS Section suggests that you wait at least two weeks prior to filing an appeal on a delay to give the NICS Section’s staff time to complete the initial transaction.  If your original background check is completed, the Federal Firearm Licensee will be notified with a final status.

NICS Transaction Number (NTN): ____________________________________


Letter Explaining NICS Resolution Card:

What Do I Give My Delayed/Denied Customers?

NICS Resolution Card

The FBI Criminal Justice Information Services (CJIS) Division’s National Instant Criminal Background Check System (NICS) Section is pleased to announce a tool for firearm dealers and their customers.  The NICS Section has noticed an increased propensity for a denied or delayed customer to be unsure about the best avenue to pursue when receiving a delayed or deny response from their NICS background check.  In response, the NICS Resolution Card has been created.  The purpose of this card is two-fold:  (1) to define the most appropriate action for the customer to pursue and (2) to educate and encourage customers to utilize the NICS Web site.  Customers who initiate their inquiry through the NICS Web site will experience an improved user-friendly, streamlined process. 

Federal Firearms Licensee (FFL):  We are recommending the following practice be employed when utilizing the card.

DENY side of the card:

If a prospective transferee has been denied the transfer of a firearm, the FFL should give the individual a NICS Resolution Card, circle the word “DENY” on the top of the card, and provide the individual with the NICS Transaction Number (NTN).  The FFL should write the NTN on the line provided on the bottom of the card.  The Deny side of the card provides the customer with information on how to appeal this decision on-line or via the U.S. mail.

DELAY side of the card:

If a prospective transferee gets extended and/or experiences continuous delays, the FFL may provide a NICS Resolution Card, circle the word “DELAY” on the top of the card, and provide the individual with the NTN.  The FFL should write the NTN on the line provided on the bottom of the card.  The Delay side of the card provides the customer with information on how to appeal this decision on-line or via the U.S. mail.

The specific reason for delay and deny cannot be provided over the phone due to the Privacy Act of 1974.   

Both options can be found at <http://www.fbi.gov/nics-appeals>.  For customers without Internet access, the NICS Resolution Card also provides the mailing address and basic instructions for requests to be sent.

To request a shipment of the NICS Resolution Cards, visit the NICS FFL Web site at <https://forms.fbi.gov/nics-resolution-card-request-for-ffls>, or contact the NICS Customer Service at 1-877-FBI-NICS (324-6427), option 2.