Strategic Information & Operations
The Strategic Information and Operations Center (SIOC) is the FBI’s global watch and communications center. It operates around the clock to maintain enterprise-wide situational awareness and to provide FBI leadership with strategic information by serving as a clearinghouse to collect, process, and disseminate information in a timely manner. SIOC leverages existing resources and provides a platform for more informed decision-making. It supports senior leadership and program managers with an expanded information base and the ability to synthesize intelligence and other information. Additionally, the team supports field commanders representing the Bureau worldwide in major investigations, tactical operations, and other matters.
SIOC maintains a constant state of readiness, ensuring a secure venue to support crisis management, special event monitoring, and other significant operational initiatives. As a Sensitive Compartmented Information Facility (SCIF), SIOC also offers an appropriately secure place for conducting classified briefings, conferences, and seminars.
With 40,000 square feet of space at FBI Headquarters in Washington, D.C., SIOC consists of five crisis action team rooms, four large-scale operations areas, a control room for overseeing operations, executive briefing areas, conference rooms, an equipment support area, and several additional breakout rooms. SIOC promotes flexibility, and has the ability to configure its space to:
- Simultaneously support up to five independent operations of varying size, configuration, and requirements for different security levels;
- Accommodate representatives from other agencies, as well as organizations called upon to participate during special events or crisis operations;
- Supply computers, printers, fax machines, shredders, secure telephones, satellite telephones, high frequency and satellite radios with connections via public and U.S. government communication lines;
- Offer an interactive audio-visual system throughout the facility that includes video teleconferencing systems;
- Provide information management capabilities including electronic libraries of information accessible through a user-friendly FBI-wide Intranet, as well as local-area and wide-area network connections at the unclassified, secret, and top secret security levels; and
- Sustain an uninterrupted power supply and back-up generators.
SIOC’s services go beyond the boundaries of its physical space. Its technological capabilities bring critical information from missions directly to desktops and conference rooms throughout Headquarters and across the Bureau. Such information includes operational updates, the latest news wire services, maps, program information, case files, and intelligence reports.
The Bureau maintains two reliable and aggressive operational watch centers, SIOC Watch and Counterterrorism Watch (CT Watch). The SIOC Watch, which has primary daily responsibility for criminal investigative matters, administrative issues, and information management, works side-by-side with the CT Watch to ensure that the range of strategic information and emerging events domestically and globally are handled in a seamless and efficient manner. This also ensures the proper flow of information to FBI Headquarters, field divisions, legal attachés, and other government agency operations centers within the intelligence community.
SIOC was born as a result of multiple simultaneous incidents that demanded a coordinated federal effort to create a national command post that could work around the clock and be ready to gear up at a moment’s notice. The Bureau understood that it needed a global watch that could centrally manage a major emergency of any kind, as well as oversee the several crises at once. We are aware that major crimes and terrorist attacks can quickly become national emergencies involving dozens of agencies in different counties, states, and even countries—and we needed to be able to respond accordingly.
Over the course of its history, SIOC has assisted in resolving a number of national and global crises and major investigations, including:
- The 1995 Oklahoma City bombing;
- The 1996 attack on U.S. military housing complex in Khobar Towers, Saudi Arabia;
- The 1998 bombings of two U.S. Embassies in East Africa;
- The September 2001 attacks on the World Trade Centers and the Pentagon;
- The 2002 D.C. sniper investigation;
- The 2005 London bus and subway bombings;
- The 2005 Hurricane Katrina;
- The 2008 Beijing Olympics;
- The 2008 Upper Midwest floods;
- The 2009 California fires;
- The 2009 Inauguration of President Barack Obama;
- The 2010 New York City’s Central Park car bomb attempt;
- The 2010 Hutaree militia case;
- The 2010 G8/G20 Summit;
- The 2010 World Cup in South Africa;
- The 2010 Uganda bombing;
- The 2010 Central American and Caribbean Games in Puerto Rico;
- The 2010 Discovery Center hostage situation near Washington, D.C.; and
- The 2010 World Equestrian Games in Louisville, Kentucky.
SIOC has recently implemented a number of critical applications that provide greater support to both its domestic and international responsibilities. These include:
- The Foreign Tracking Program supports the FBI’s commitment to protect the well-being of its employees, their dependents, and contractors when their positions overseas place them at risk.
- The Crisis Coordination and Administration Unit (CCAU) coordinates and prepares the operational activation system at FBI Headquarters for a watch, threat or incident, special event, or natural disaster. This includes coordination with field offices, legal attachés, and specialized national assets when we are required to manage a critical incident.
- To support its mission globally, to help enhance managed partnerships within the intelligence community, and to meet the ever-changing face of crime and terrorism, SIOC is preparing to combine its operational watch function into a state-of-the-art center in 2011. With the creation of an Intelligence Watch or “I-Watch” within SIOC, the facility will provide 24-hour timely, focused, value-added intelligence to senior FBI officials to support decision making and resource planning.
To contact SIOC, call (202) 323-3300 or toll-free at (877) 324-6324. The secure line is (202) 323-2214.